Console System™

 

 

THIS GENERATION IN READER BOARD TECHNOLOGY 

  

WHAT IS THE CONSOLE™ SYSTEM
The ConSole™ System presents critical REAL TIME information in customized visual templates by showing real time status of queues, splits or skill sets so that the contact center executives, manager and supervisors can effectively manage their teams and make decisions based on what is actually occurring.

 

 

        

 

 

CONSOLE™ REAL TIME MANAGER  CONSOLE™ CONTROLLER (CSC) 
  Visual Electronics' ConSole™ RTM utilizes easy-to-use projects created with our proprietary software to send instructions to the RTM on how to present the required information on the displays. The RTM comes with standard Ethernet network connection; and as an option, we offer a wireless network connection.  The built-in Wi-Fi antenna allows connection to a wireless network without having to install an adapter or cabling and supports 802.11a/b/g/n protocols.     ConSole™ Controller is a PC-based software application that monitors the input of selected queues and data items from virtually any ACD platform in real time.  The data is sent to our data creation software that makes creating, publishing and managing customized visual templates simple and dependable.  It is the central application used for building and distributing eye-catching custom output designs to managing an entire network of remote displays. 

 

 

CONSOLE™ DISPLAY
ConSole™ Display is a turnkey solution for contact centers, including a state-of-the-art 42" or 47" display with IPS technology bundled with any of our ConSole™ Real Time Manager (RTM) models.
If displays in sizes other than our standard turnkey solution are required, we can provide displays up to 85" in size from other manufacturers.

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Visual Electronics, LTD.

8200 E. Pacific Place, Suite 103
Denver, CO 80231
Phone: 303-639-8450
Toll Free: 800-622-9893
Fax: 303-369-2635